Patient
I am Korean and I was introduced to Dr. Tomas Kim through Korean Dr. James Lee because I was suffering from severe acute heart disease. As I needed Dr. Kim's treatment, I waited as long as five months. However, when I arrived at the hospital on the day of my treatment five months later, I was suddenly notified that my appointment had been postponed to one month later. I asked the reason, but there was no exact reason. At the time, I was embarrassed and angry, and I decided to file a lawsuit, but I accepted the treatment a month later with the advice of Dr. James Lee, who introduced me to Dr. Kim. For the past five months, I have suffered from my illness. But I endured the pain for another month with the hope of seeing him. The appointment was scheduled for 9 p.m. on September 11, 2024, but a day earlier, at 5 p.m. on September 10, I received a belated and incomprehensible notification from the hospital that I should arrive 45 minutes before the appointment. This notification was unilaterally notified the day before(just 15hours before), even though it was natural to tell me about that "on the day the reservation was postponed." When I got call from hospital, I said that because of riding my kid to school, it is difficult to arrive by then, and I will do my best to get there quickly. On the day of the consultation, I arrived at the clinic before 8:50am and was told, absurdly, that the consultation was not possible today. I've been waiting 5 months with serious heart disease, and an additional 1 month with unreasonable rejection and postponement... When I was told I had to wait another month, I was so angry that I started to argue, and the manager ran out and pushed me outside. I told the manager, "I waited five months with serious illness, and you guys put up with the postponement of my consent or agreement, and I waited another month... It's abnormal and unconventional that I told you yesterday that your appointment should be 45 minutes before your appointment, but it's the violation of "fiduciary duty and duty information." He asked if it was common sense and normal to wait another month. The manager offered to introduce me to another Cardiologist. I refused, "If I was going to meet another Doctor, I would not have waited long without your help," and also, "I was introduced by Dr. Kim, not another Cardiologist." Then the manager keeps waiting for another month. I asked him to make a reservation within this week, but the manager says no. So the last thing I can do is to sue your hospital, your staff, and Dr. Kim. Then the manager said, "Then you can't see Dr. Kim anymore, so you just threatened to take my appointment a month later." I contacted the lawyer, and I plan to file a lawsuit against the hospital, the staff, Dr. Kim.