PCA Cardiology

Update on ongoing incompetence.Doctor appt last week with Doctor K.He told me to discontinue a 60 MG diltiazem , and go to a 24hr once a day 120Hcl Er from a 12HCL Er twice a day pills.Change from 25mg Metoprolol twice a day to 50mgs twice a day. Unfortunately I've had to call the pharmacy and doc office three times because the nurses have screwed up the order three times and nothing has been with the doctor told me I have gone back and forth back and forth while my own son is in the hospital right now and they still can't get it right so I'm just going to do what the doctor told me and not even listen to what's on the prescription I'm done dealing with these incompetent people and yes I have learned to repeat back to the doctor what they tell me and make them confirm what I think I've heard them say to be safe...

Dear New Patients, Run far away from this facility, specifically the Laguna Hills location. This place doesn't truly value that people come to them because they're ill. They seem to think we enjoy talking to doctors, paying exorbitant insurance bills, and getting stuck in endless callback loops. If you're sick, dealing with Pacific will only make you sicker and broke. The doctors and techs are amazing, if you can actually get to them. But their administrative staff, billing, and follow-up protocols are a mess. They even make you sign up for a portal they don't use. P.S. Patience won't help.

Absolutely horrendous! they are the most careless cardiology group i've ever visited they have absolutely zero care they don't even answer their phones nor relay your messages to the doctors or practitioners i have a freaking holter sent that i didn't need and now they're not even helping with how to operate the damn thing

Too bad what I am going to say you aren't going to like. I had my Cath procedure on 9/13. I am supposed to see the surgeon who performed my procedure, which your staff couldn't pinpoint, after one week of the procedure. My discharge from the hospital says it's Dr. Scott Ard. I called to make appointment and they couldn't find my name anywhere and couldn't tell me who was my surgeon . They hung up on me twice and kept me waiting for 45 minutes another time. Sorry to say you have the worst customer service ever.

These people do NOT EVER answer tge phones. Ive been trying to get a hold of my doctor for two weeks. So unprofessional!!!!!