Patient
My visit to the ER today was an excellent experience. One of the security guards noticed I was limping and rushed a wheelchair over to me. The receptionist was very friendly. The nurse who took my vitals was expedient and kind. The x-ray and ultrasound techs were very kind and compassionate. Also, these services are mobile so I didn't have to be shuffled around. This was wonderful since it made it more efficient for everyone and easier on me. The doctor was kind and listened to me. I didn't feel minimized. My only encouragement for improvement would have been for the employee who delivered my test results to have introduced herself and explained up front that the doctor reviewed my tests and asked her to update me since it turned out to me nothing alarming. Even with that, the two employees who gave me the results and after care directions were kind and patient. I was very well taken care of. Thank you Goleta Valley Cottage Hospital!