Babson & Associates Primary Care

Not completely satisfied with the care. When treating patients the provider needs to be completely honest with the patient. If the patient needs to hear the tough things then make sure they are treated accordingly and not based on emotions. One of my family members was treated based on that experience.

Care is good enough. Typically I pay a co pay to wait for 20 minutes after my appointment time for the provider to come in for 45 seconds. Front desk team members are helpful.

I scheduled an appointment at this clinic specifically for a TB blood test and a flu shot, which I clearly communicated when booking. I even had this exact test done here last year, so I expected a routine visit. They gave me a Tuesday 5:30 PM appointment. When I arrived, I checked in and was told by the nurse that the TB blood test "doesn't exist"--which is not only incorrect but absurd, considering this same clinic performed the test on me previously. After some confusion, they admitted the test does exist but said their lab closes at 5:30 and that blood draws are only done on Monday, Wednesday, and Friday mornings. This scheduling conflict is entirely their mistake--they scheduled me for a test at a time when they knew or should have known they couldn't perform it. Despite this error, they still charged me $125 plus additional costs just for a flu shot--a service that typically costs $20-$50 at most pharmacies without insurance. I asked for the visit cost to be reduced to reflect the services actually provided, especially given that the primary reason for my visit was not fulfilled due to their oversight. They refused. This kind of disorganized, dismissive approach to patient care and billing is unacceptable. If you're considering this clinic, be aware that they may waste your time and still charge you full price for services they can't or won't deliver. I won't be returning, and I strongly recommend others look elsewhere.

Worst facility in town! Do not go here. Their billing office is a complete circus and the care is subpar, to say the least. Their billing office doesn't send bills out for years after services! They harassed me and turned me into collections for a bill for $180 from 3 years ago after they mixed it up with billing the incorrect insurance company for months. Which I had to fix for them by personally holding a conference call between them, the insurance company, and their supervisors, because they refused to submit the bill to the right insurance company for months - pathetic. It was a complete disaster that lasted for years - HAHA! I could write a novel about all of the bad things with this office, but just know that you have been warned. It has turned to trash since Dr. Babson left.

The staff at Babson & Associates are kind, knowledgeable , and accommodating. I moved my children over from their pediatric primary care office, not because of lack of quality care, but because of the exceptional care and ease of gaining an appointment at Dr. Babson's. Whenever my family has a concern we are typically able to be seen the same day. I have been seen by most of the providers at this clinic and have had positive experiences with all of them. The nurses and providers listen to your concerns and take the time to address your health history. The staff is knowledgeable of patients through the lifespan and I feel confident in the providers' ability to care for my family. Whenever I call the nurse's desk to discuss an order or medication concern, the nurses are able to quickly help me. I am very pleased with the care I receive at this office. I am also impressed with how clean and well-kept the practice is.