Mayo Clinic Health System - La Crosse

They get one star for the awesome doctor my client has but she's in a wheel chair and they don't have a scale for her in Family medicine. Can barely fit in the exam room.

I've sent multiple messages through the patient portal regarding repetitive testing with no answers. I have yet to receive a response. This lack of communication is deeply concerning, especially given the importance of the matter and the expectations of timely care. Mayo is no longer the top tier medical facility it was thought to be. I moved from Texas recently, where--even with systemic challenges--I consistently received responses to portal messages. The contrast in responsiveness here has been stark and disappointing. Please respond within 48 hours or direct me to someone who can assist. If I do not hear back, I will escalate this to patient relations and explore alternative providers who prioritize patient communication. Mayo is no longer the top-tier medical facility it was once considered to be!

Several less than great experiences, but this was the real deal breaker: I went through several assessments for a diagnosis I wanted help checking. These involved multiple in-person visits, calls, and involving others in my life. Only after many hours were spent, with information I had freely given, they admitted that due to information provided at the very BEGINNING, information provided multiple times between multiple parties, that they could not proceed further. All of this time could have been avoided, but the two different Doctors I spoke with decided not to speak to this until after everything was completed and time was spent. Many hours wasted, in turn (most notable being the second doctor in the process who asked for the most data collection while not having read notes from the initial assessments: Dr. Haley Belle, I would avoid her entirely). I'll be going to any other clinic that exists going forward.

Doctor Buriung lacrosse Mayo I went to see him and he never asked me a thing he went straight to triage nurse's notes and said l said that my perives meds make me fall down He was coached by triage nurse's He percsribed Trazadon for anxiety and insomnia Trazadon is a off label for major depression I was on Trazadon last time I was taken off my meds cold turkey after 6 months l had a Heart attack this doctor never seen it in my medical notes because he didn't look Never asked about my sciatica or neuropathy that was caused by long term us of amolodipine I just left If he would of actually looked at my medical notes he would of seen lve been off my nessasry meds longer than on them This is the fourth time Mayo doctor took me off my meds cold turkey. I have a lady friend that said she overdose with Xanax 3 times and she was never taken off her Xanax I've never overdose on any thing I can't get pain meds either for sciatica or neuropathy This is really horrifying for me and drug addicts get prescribed methadone a opide I have been calling for a doctor and she works at Mayo but lm told they can't find her Scheduling said to keep making appointments for a primary untill l get one that will give me a referral now l have to go through triage who's coaching the primary doctors.

Took forever to get a prior authorization for my prescription and insurance wouldn't cover until the physician sent in the PA and it took over a week almost two weeks to get one for my Birth control. Now I've sent a return to work form for my doctor to fill out and my employer will not allow me to clock in to work until it's filled out. I sent it to be filled out a week ago. The online portal said to allow 2-4 days for forms requests but when I called the nurses/reception told me it would be 7-10 days. Now I have to Waite till they get around to it and I don't get to work or receive a paycheck. I'm basically begging and they keep telling me "well I'll let you know when it's filled out"