Patient
To Whom It May Concern, I am writing to express my gratitude that my father's recent TAVR procedure was successful. As a healthcare professional with 35 years of experience in a Surgical Cardiac Intensive Care Unit, I am very familiar with the TAVR procedure and recognize it as an amazing advancement in cardiac treatment. However, I was disappointed by Dr. Selke's demeanor when I inquired about the reason for my father having three insertion points (radial artery and both femoral arteries) for the procedure. When I asked about this, he dismissed me by saying, "Why are you asking these questions? You are confused," and then turned away. Earlier that morning, I had posed the same question to his Physician Assistant, who advised me to ask Dr. Selke as they did not know the answer, after ensuring all three sites were in good condition. If this is Dr. Selke's typical response to questions from family members, I find it both disappointing and unprofessional. Throughout my years working in the ICU, I have had the privilege of collaborating with numerous compassionate physicians, including cardiothoracic surgeons, cardiologists, and pulmonologists, who consistently treat patients and their families with respect when addressing their questions. I believe that comprehensive patient care involves multiple levels of support, including respectfully answering family questions. Sincerely, Shari Markel