Pulse Heart Institute Vascular Services - Tacoma

I recently visited this location for a scheduled appointment, only to discover that it had been canceled without prior notice. Receptionist Gabby's incompetence was evident, as she had confirmed the appointment under my mother's name, 'Lucila,' the previous day. Furthermore, Gabby failed to utilize my primary contact number. When inquired about the cancellation, Gabby inaccurately attributed it to an unidentified individual. Rather than acknowledging their mistake, the staff provided unsatisfactory explanations. This ordeal wasted valuable time, and I strongly advise against patronizing this business. Better options exist. They wasted my time and would not recommend this place. There's better places out there.

Very nice staff, everything went well and quick!

Really great medical staff. Made me feel very comfortable.

Worst front office service ever experienced! I called into the office to schedule an appointment and had the displeasure of speaking with Crystal. Apparently my referral had not been sent over as of yet, so that gave her the authority to no provide any service. She cut me off multiple times and pushed to make it know she had no intention to assist with the matter. I would have loved the opportunity to meet with the doctors on staff, but with such horrific font end service; not worth it!

I see alot of doctors,and I mean ALOT !! And this office,specifically Dr.Leslie Kastanes, is the best !! Dr.Kastanes listens,actually cares and does everything she can to help you get better. From testing,to medication,and everything in between she will answer your questions and make suggestions so that you can feel good again. Honestly I've only had one other doctor that I felt genuinely cared,she is above and beyond. Unfortunately the other Pulse office,the cardiology one on 19th and Union is the opposite,so just know that the people here at vascular are not like that at all.