Confluence Health | Moses Lake Campus

From creating an appointment to the actual exam the team here have been friendly, attentive and professional. The wait is also not long. Sophie I must give kudos to for going above and beyond to make sure the reports we needed for an upcoming Dr appointment were going to make it to the right office. So nice to be treated like a human. Thank you Sophie for your tenacity and kindness.

I went with my significant other to an appointment with Dr. Orton and was disappointed at the "care" my significant other received. Once the doctor came in and introduced himself, he couldn't get out of the room fast enough. He left my significant other with more questions than answers, primarily because we were apparently disrupting his day. On our way out, Dr. Orton was stretched out at his desk doing nothing. Apparently, we were an inconvenience to his stretching session. We are going to ask to be transferred to another provider, one that doesn't act like doing his job is an inconvenience.

I am not sure why there are so many poor reviews. I know the wait time can be long, but I always, as in today, have received very personal and warm care. I sliced off part of my finger and nail, and it would not stop bleeding; I am on a blood thinner. The staff and PA were all wonderful, cleaned my wound, sealed it up to stop the bleeding and sent me out with extra sealant if needed.

Took my daughter in to the walkin on a Sunday, and was happily surprised that we were the only ones in the waiting room and got called back within minutes! The entire staff was kind and accommodating, and the physician who saw her, Denise Parker was exceptional!

Nice clinic. Wait times are long but that is normal for any Hospital or Clinic. More so these days but it has always been a busy place. Going to a place like this expecting to be in then out is like asking a fig tree for an apple. It's clean and the staff is friendly. I keep getting sent here for random drug tests from my employer. Each time has been easy.