Medical clinic, Family practice physician • Mercer Island, Washington
Welcome to Mercer Island Primary Care. Our internal medicine specialists keep you healthy and, when necessary, provide expert diagnosis and treatment. We also connect you to Swedish's network of hospitals and other specialty care physicians. Our physicians are dedicated to providing the highest quality of personalized care. We offer same-day visits as well as free parking and weekend hours.
Medical Disclaimer: The information on this website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
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My sister had an excellent experience there as a new patient. The reception was warm. We saw a couple of providers. The care and concern were clear. The in-depth gathering of information was comforting and assuring. Based on our experience so far, I highly recommend this practice!
Dr Sytman is personable, listens, and is careful to make sure questions are answered. The appointment moved promptly from check in to an exam , then blood draw. The blood draw was as good as I have ever had .
Experience was fine. A 4 or 5-star ratings requires highly engaged curious concerned responsive doctor. I was asked if I think we should do an X Ray - "Wait," I thought. "Isn't it your job to make that reco to me?" I was a bit concerned this was my call, but shrugged, "Yea, I guess." He gave me a fast, very superficial physical exam and said, "Looks good."
My first wellness visit with Dr. Alexandra Styhl was disappointing. It appears that Swedish has adopted practices that prioritize making money over the patient care. It become apparaent, that during a wellness visit, patients are not allowed to discuss existing conditions or express current health concerns because the visit is classified strictly as a preventive "screening" for potential new issues, not for managing ongoing problems. If a patient wishes to address existing conditions, the PCP can convert the visit into a "combined" appointment and bill it separately--resulting in additional charges. Unfortunately, this approach makes the experience feel financially driven rather than focused on patient wellbeing. Even the wellness exam and associated lab orders were not thorough enough to meaningfully identify new concerns. As a result, none of my existing health issues were addressed or resolved, and no medication refills were provided without scheduling yet another appointment. Overall, it's not about patients and their wellbeing it's all about making money for the practice.
Dr. Luther and his care team are kind, knowledgeable and professional. They listen carefully and offer thoughtful medical advice. I never felt rushed.
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