Medical Arts Clinic

Feels like a scam. My wife showed up to the digital appointment promptly after filling out the pre-appointment form and paying the $25 copay (paying before the appointment was already alarming). After waiting for 15 minutes on the video call I called the number for Medical Arts and was connected with the receptionist. I'm not sure I caught her name, but she said she worked remotely and was going to try and connect me with the office. After being placed on hold for about 2 minutes I was automatically disconnected by a robot operator claiming "Sorry, no one is available to take your call, goodbye." I attempted to call again and was not able to get ahold of anyone, and left a message with callback information. We waited about 5 more minutes, at this point we had been in the video call for about 22 minutes, and I was very quickly connected and told "Medical Arts please hold" and after holding for about 5 minutes I was automatically discharged with the same message as before. After another few minutes and no contact from the doctor we ended the video call. After this my wife was sent all of the onboarding messaging again "confirming" her appointment. No contact since. Basically just out $25 with no help, will not be trying again but will be following up for a refund

My wife and I had two separate instances with them. I had two appointments, the follow up where the doctor just never showed up. My wife's appointments were fine until Medical Arts decided to not send the bill to our insurance as they are supposed to but directly to us which was $1,100 for four virtual appointments for 30 minutes. $500 an hour for the most milk toast advice over the phone AND forgetting to send to our insurance? It's a scam

The doctors are great, but the support staff are negligent. I've been waiting for the office to send in a prior authorization to my insurance for over 3 weeks for a drug I've been on over a year. This is not the first time I've had a gap in prescription coverage because no one in the office follows up- it is hard to even get anyone to answer the phone. Unfortunately after a year, I need to find a new doctor.

I've had an extremely difficult time communicating with this office. I have been trying for several days to get a response regarding my medical record, which contains factual inaccuracies that need to be corrected. I've left multiple voicemails and portal messages with no reply. I hope the office improves its responsiveness and takes patient concerns more seriously, because this level of communication has been very frustrating and concerning. Don't make the same mistake I did and do important health business elsewhere.

I visited this clinic for high blood pressure. Dr Mannem treated my blood pressure and provided a way to reduce it organically. Initially I had 168/100. I was having 20mg lisnopril. She prescribed me walking, exercise and weight loss. Now I am at consistently 125/85. Now my medication dropped to 2.5mg. I highly recommend Dr Mannem for thorough deep dive on root cause of the problem and fixing it that level. She is very compassionate and empathetic about my situation.