Patient
I'm not a fan of Dr. Mafi's bedside manner with my mother or even his staff. I think he scares/stresses them out honestly. He says rude stuff like, "You're not a good patient" - after his office calls my Mom to take an appointment at the last minute at the end of the year? They aren't prepared either, clearly. Then the nurse practitioner we last saw prescribed a new name brand medicine and it was clear he had chewed out whoever my Mom was talking to, saying she needs to research what alternative med she wants to take and call her insurance. That's YOUR job sir. I just called and left a voicemail to speak with the office manager - again. He needs to remember he works with older, depressed adults that are doing the best they can and him berating them is not helpful or healing in any way.