Patient
Dr. Krause is excellent, knowledgeable and provides great care, but the office's scheduling process needs serious improvement. Each time, after my appointment, I'm told I'll receive a call to arrange my next appointment, no one ever follows up. Because of this, I can never schedule visits within the timeframe the doctor recommends. When I call them, they say the following month's calendar is not available for scheduling and, once again, "they will call me." It's disappointing that the administrative side doesn't match the quality of the medical care.