Patient
I have nothing but wonderful things to say about VVSE!! The care my dog, Ziggy received before, during, and after his right TPLO surgery was thorough and professional. Dr. Schillinger spent an hour with me during our consultation, drawing different diagrams of a canine knee, explaining the injury, and how it would be surgically repaired. Before leaving, she provided a clear path forward and what to expect in the recovery process. The entire VVS team was incredibly kind and patient with my requests for updates, as my dog had to stay overnight following his surgery. They sent us home with a folder of detailed instructions and a week-by-week recovery checklist, as well as links to Youtube videos on how to complete at-home rehab exercises. We also opted to have our dog do post-surgical rehabilitation with Kiah and her team, who are amazing! Ziggy is stronger and more confident after his sessions with them, and would get so excited to "go swimming" in the underwater treadmill. The front office gals would greet him before every session with lots of excitement, and the team even took some graduation photos of him one he finished his sessions! While surgery is always a tough and stressful experience, the entire staff at VVSE welcomed us with kindness and professionalism, and we appreciate the support they offered!