Sarvalakshmi Kurella, MD

The staff members in this care facility are very friendly and helpful. I am grateful for their support, including the front-desk staff and the nurse. My annual physical exam visit to Dr. Kurella was an entirely different experience. A friend had suggested her as a primary care physician, and the office was very close to my place. Yet, I was shocked by Dr. Kurella's incompetence and misbehaviors. Throughout our session for the annual exam, which was much shorter than the ones I had had with other primary care physicians, I was shocked that she was always with the computer, never sat down, and never made eye contact with me. She also did not listen to me and cut me off many times. I had been struggling with some severe health issues, and instead of listening to me, she just got obsessed with "lack of sleep quality" and went on and on about it. Although I explained to her many times that my sleep problem was connected to other serious issues, she continued not listening to me. She was very disrespectful through the entire session. When I tried to make her focus on my serious issues, she rudely told me, "I have many patients; I don't have time for you." She refused to include blood work requested by other specialist doctors (such as my thyroid specialist). I was almost about to cry as she told me several times that she did not have time for my detailed blood work. When I told her that my specialist doctors and insurance folks wanted me to have extensive blood work that day (and that she had nothing to lose by checking the requested blood work), she informed me again, "I don't have time to interpret detailed test results; I've many patients." She then suddenly left the room without greeting me. Just like there was no "Hi, how are you?" there was no "Bye, have a nice day." I was utterly shocked. I never saw such a rude and unfriendly doctor. I had a horrible day, which psychologically affected me for many days. Then, when the test results came out, she purposefully refused to call me and interpret my results. After a week, when she jotted down some notes (the clinic had told me the typical timeline is 48 hours after the test results came out--so clearly, she discriminated against me), she misread my results. One of my specialists was shocked to see her misinterpretation. Overall, I wasted my annual physical exam visit--none of my severe issues and symptoms were discussed during the meeting, and my ongoing problems were not attended to. As myself a Dr. and a researcher, I suggest that Dr. Kurella would be thoroughly audited with relevant experts. The level of incompetence and misbehavior is unacceptable. Being a primary care physician is a serious issue, and Dr. Kurella does not meet any of the basic requirements of this noble profession.

The systems for communication and scheduling are awful. Every time I have to deal with this office I have problems. My most recent appointment was canceled and rescheduled without my confirmation because one of the staff made a mistake. I showed up for the appointment only to be told I had to wait an hour. The staff is short with patients and talk over you

Dr. Kurella was incredibly thorough and patient, took her time understanding my family member's disease and diagnoses. I highly recommend her and her team to anyone looking for considerate, respectful care.

Dr. Kurella is a wonderful doctor. she is kind and patient.she takes the time to build a relationship. the staff on the other hand leaves alot to be desired.they are rude and dont care about the patients.

Coming from Delaware worrying about getting a new doctor there was alot of concern until I found Dr Kurella. She listens to you and takes time to answer all your questions and concerns is very thorough.