Memorial Hermann Sugar Land Hospital

I recently gave birth here and the staff at Memorial Hermann Sugarland were phenomenal. My husband and I even said that when we have our next child we are coming here again. First off my obgyn Dr. Brandi is such a class act. She is such an excellent and skilled physician. The anesthesiologist Dr. Jones was also very good. Next, I would like to highlight the nurses Kayla in labor and delivery and Krystal in postpartum care. Those two ladies are amazing nurses. Their professionalism, kindness and empathy are remarkable. I would also like to thank the Nurse assistant Avery and the lactation coaches Golda and Venessa. As a first time mom, I was able to learn so much. My experience at memorial Hermann for my labor, delivery & postpartum care were indeed excellent. My baby and I are back home healthy and happy. Thank you Memorial Hermann Sugarland.

I was a patient here recently for acute appendicitis and had as good of an experience as I could have given the circumstances. I was transferred from a stand alone ER to the surgical floor where they had a room ready for me. I felt that the night staff especially was responsive and communicative and my nurses throughout the process- from the floor to pre and post op- were compassionate, professional, and had excellent bedside manner. I have a four month old baby and I really appreciated that at discharge my discharge nurse reached out to the lactation nurse who came to my room to review my medications with me and eased my anxiety regarding what I had taken, my procedure, and continuing to breastfeed at home. The following day after discharge I even received a follow up call asking if my pain was manageable, if I had any questions that weren't answered, and if I needed anything else. I felt that everyone involved went above and beyond my expectations and I would like to thank all of them for making the best of a painful and stressful situation

We recently visited the emergency room here because my father all of a sudden was in immense pain and unable to walk. My father is the type to not complain if it is something manageable at home. (Aka he does not like the doctor) when he began to yell of pain and almost cry I knew something was wrong. The ambulance took him and the staff there. When we got there the registration person was very cold and unhelpful. They did not have staff to speak Spanish and would not allow me or my family with him to help translate. They took X-ray of his pelvis and an ultrasound to check for clots. When I asked the woman at the front desk what would happen if those came back fine. She said "well we will send him home". Instantly freaking me out because obviously the 2 doses of morphine and the pain killers you are giving him are not working... there is a PROBLEM and at the very least you should find the root of the problem to help alleviate the pain while he has to wait for a specialist to see him another day. They did not have rooms available so my dad was in a wheelchair in the waiting room. They took cray of only his pelvis not even his spine which I would imagine would have more answers. I had to constantly ask them for an update. There were at least 30-40 people in a small waiting room the size of someone's living room. Bathrooms were dirty with no paper towels. 1. Staff friendliness and desire to help 0% 2. Treatment 5% 3. Organization 0% 4. Efficiency 0%

On October 16, 2025 I went in for day surgery, a Microdiscectomy performed by Dr Parker Lane. I was very apprehensive (terrified). Every person we dealt with from when we walked in the hospital doors at 5:15 am, to when we were discharged a few hours later, was polite, professional, and helpful. The security guard, receptionist, prep nurses, chaplain, Dr Parker Lane, the anesthesiologist, the operating room nurses and the recovery room nurses were wonderful. Thank you MHSL. I hope all these great people will get the recognition they deserve.

Took my son (6yo) to the ER & the pediatric dept was very kind doctors & nurses were very patient they listened and didn't make you feel like your questions were dumb or didn't rush the visit bc the hospital was packed!!! THE wait was quick they immediately pulled us from the main lobby and brought us to the pediatric dept which was a huge plus . ..&&I've also came myself and staff was very polite took longer for me to be seen VS. when I bring my child but most all my experience here is always good.