Total Health Primary Care - Round Rock 79

My health care professional, Shelby Clardy is excellent at her job and I felt like I was being looked after by someone who actually cared about me as a patient. I have been using the Baylor Scott & White health care factory for years. It's always such an aggravating process. Make an appointment a month in the future because that's the next available, then try to find your way through their ginormous facility, then see a doctor who could care less about you and just tries to shuffle you in and out as quickly as possible. It's a really unrewarding experience and there were many times where I felt like it was a total waste of time. Then I happened to try Total Mens and WOW, everything that sucked about BS&W is corrected here. The person who took my blood was excellent, to the point that it didn't hurt at all and healed so clean that you couldn't even see the prick mark a few hours later. Then there's Shelby. She comes in with my blood results, printed out to go over them with me. She discussed my experience with my prescriptions with me, and she was VERY professional. On top of that, there's a patient portal that Total Mens has that lets you email your doctor directly, and they get back to you quick! You can also, if you're impatient like me, see your blood results as soon as the doctor can, since it's in the same portal. I just copy and paste the results into ChatGPT and BAM I have my answers, then when I see the doctor I'm prepared to speak about them with her. It's actually exciting to go through this process too because it's fun to see how small changes in my life improve my health markers. I really like Total Mens and suggest anyone who's male to try it out if they find that their experience of being a number in a "health care" machine isn't up to their liking, and want to give a different provider a try.

I've had a thyroid issue for close to 10 years. Got my levels dialed in forever ago and now on maintenance dose of medication. I've had labs done every so often and every time it comes back the same "good to go". The last several times I've visited this location, I've needed to get "labs" done. When I went to get my medication refilled this time, I was told they wouldn't fill it unless I got labs for a completely unrelated medicine. When I told them I wasn't taking that medicine anymore they told me they'd have it filled. I went to pick up the prescription yesterday and the pharmacy said they didn't have it. I told my wife "I bet the Dr. Is now going to say I need to come in for thyroid labs before they fill it since I didn't want to pay for labs on the medicine I wasn't taking anymore". You'll never believe what they said when I called them today. "You need to come in for thyroid labs or we won't fill it." They'll probably reply to this post and say "it wouldn't be ethical to prescribe medicine without labs (even though im on maintenance dose)." Or maybe they'll say they were just doing their due diligence to make sure everything's good. I dont like being held hostage by my Dr for medicine I need. You guys can go here if you want. You guys can decide "that's just some crazy angry guy leaving a bad review because of a bad interaction." One of two things will happen: you'll believe me and avoid the wasted time of slowly being asked to pay more and more for services you dont need because they want to milk you for as much money as possible or you'll ignore my review and find out the hard way. Either way won't effect me. Best of luck to anyone who uses this location. I hope you have a money tree in your back yard and you enjoy lighting cash on fire.

Total Men's clinic provide exceptional, consumer centric care. I have used at least 3 different locations in Central Texas area and I get same excellent experiences in all locations. They take time to assess you physically, mentally and psychologically. In my honest opinion they go above and beyond. If you need personalized and adequate attention from providers this is the place to go. Their offices are always clean and staff are always professional. I hope they come up with a similar larger hospital in the area to provide competitive and alternative care to patients than we currently have in Central Texas. Keep up the good work! JKC!

I previously visited total men's and Ja'Niya Deere assisted me with my lab work and vitals she was such an amazing MA and treats her patients like family , Ms. Deere made my visit feel welcomed and made the process of my visit go very smoothly I will definitely return for further assistance

I was fighting a losing battle with a sinus infection, and was fortunate to get a same day appointment and the antibiotics I needed! Highly recommend for their professional and friendly service!