Patient
I've been going here for a couple of years now. The good: Dr. Vinson is great. Excellent demeanor, super thorough, and spends all the time you want to ensure he answers every question. This is why I've continued to return despite the negatives below. The bad: The office is run like it's the stone ages. Appointments are routinely late (once by a full hour), the available hours are minimal, and it's nearly impossible to get anyone on the phone. When I leave a voicemail, I get a response about 50% of the time. There are also billing issues - I was charged two co-pays for a single visit at one point. Another time I was charged my co-pay for a 2-minute follow-up call from a previous appointment I'd already paid for. They did say that they would fix both of those (TBD). The final straw for me to finally write this review was my most recent appointment, which I made specifically to get a certain scan done. I showed up and they had me meet with the doctor instead, while saying vague things about not wanting to overwhelm the scan tech. It took me a while to realize they were actually saying I wouldn't be able to get the scan that day. I had no need to meet with the doctor prior to the results of the scan, so I wasted 2 hours (I have to drive a ways to get there) of my packed day for literally no reason and now I have to go do it all over again because they made me reschedule the scan for another day. Absolutely infuriating. If you value your time, I unfortunately can't recommend going to this practice but they do not value it at all.