Patient
I love Cook Children's system from the great experience we had with my youngest son's surgery years ago. However, when our doctor referred us to Cook Children's Mansfield Cardiology for my other son, there was a small snafu with the scheduling. Alex called me back after hours and worked with me on the phone until we had a solution all were satisfied with. She truly went above and beyond to help me and just seems to be the kindest, most empathetic person I've talked to at a doctors' office in years! Thank you for such stellar service, Alex!