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Evidently Methodist Houston customer service training does not include the skill of overlooking the staff-member's personal biases when dealing with patients. SOMETIMES the patient is ill and/or pre-occupied when being addressed at the front desk and do not focus on pleasing the personal whims of the check-in/check-out clerk. Formerly I thought their job was to accommodate the patient, NOT to build up their own self-importance.
Dr Bree is Very qualified and takes his time with his patients. Never felt rushed and he answered all my concerns. Everyone (nurses assistants receptionists) was kind and helpful
Dr Bree was what I wanted in a doctor. Thorough, kind and knowledgeable. Took his time and explained everything. I am very pleased.
Dr Bree was thorough and spent a great deal of time explaining what needed to be done and the outcome of my tests. It was a refreshing experience to find a doctor who could communicate clearly and easily so that a lay person could understand. I recommend him highly.
The doctor and the staff worked well to make sure my appointment was on time. The doctor answered all of my questions and helped explain several issues and how they might be related. I was very pleased with my visit.
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