Patient
My experience has been shattered by an unconscionable decision made by Dr. Nguyen. The new supervising provider at metro plex medical centers, to deny me a medication that I've safely relied on for more than 20 years. This reckless and abrupt action has not only jeopardized my health but also left me feeling unheard, disrespected, and abandoned by a clinic I once trusted. This issue must be resolved at an organizational level to ensure the clinic prioritizes patients care over internal protocols or policy changes.