Patient
I have been a patient at this office for several years, and unfortunately my most recent visit was the most disappointing and frustrating experience I've ever had with a medical professional. I left feeling unheard, disrespected, and genuinely concerned about the level of care I received. During my appointment, I tried to explain my concerns about ongoing issues with my body, including lower back pain that has been happening for about a year and recent changes in my bowels. Instead of listening and helping me understand what might be going on, the physician quickly dismissed my concerns and repeatedly labeled everything as "anxiety." He brought up antidepressants multiple times, even after I clearly stated that I do not need a daily medication and that I only use my prescribed controlled medication in true emergency situations--which has worked for me for years. While I have dealt with anxiety in the past, I explained that my stressor right now is a job that I have just recently left. I am now working to get my mind and body back to normal, and I've always been able to do that without relying on a daily antidepressant. I am just anxious, overwhelmed and in a panic often right now. Despite acknowledging that my anxiety was high during the visit, he still refused to prescribe the medications I've consistently used responsibly. Instead, he prescribed something that he told me would make me very drowsy and instructed me to take it at home. I explained that I need to function at work and that I've never had issues with the medication I've been on for years. His response was incredibly dismissive and arrogant. He told me, "It's my physician number," implying he could decide whatever he wanted, regardless of my history or actual needs. His tone, comments, and even body language--like rolling his eyes--were unprofessional and completely unexpected. I felt judged and disrespected throughout the entire visit. On top of that, he refused to order imaging for my ongoing back pain and dismissed my request for bowel testing, telling me that unless there was bleeding, he didn't know what test he could run. I wasn't asking for anything unreasonable--just basic testing to rule out potential issues because I've noticed real changes. Instead, he insisted on waiting to "see how the anxiety medication works," which made no sense for the concerns I was raising. After years of being his patient and having consistent care, this sudden shift in attitude and refusal to take my concerns seriously was extremely disappointing. I left feeling unheard, invalidated, and without the medical support I came in for. I genuinely hope no one else has to experience what I did.