Patient
Both him and his staff were super friendly and chill. I didn't have to wait very long. They made me feel right at home and comfortable.
Welcome to the practice of Dr. Medrano, Rafael MD, an experienced cardiologist serving El Paso, Texas. We are committed to providing compassionate, evidence-based cardiovascular care with a focus on prevention, early detection, and personalized treatment plans.
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Both him and his staff were super friendly and chill. I didn't have to wait very long. They made me feel right at home and comfortable.
THE MOST INCOMPETENT STAFF I HAVE EVER HAD THE DISPLEASURE OF WORKING WITH !!! THEY SCHEDULE YOU AT TIMES WHEN THERE CLOSED ! THEY DON' T HAVE YOUR HEART MONITORS READY WHEN THEY SPECIFICALLY MAKE YOUR APPOINTMENT FOR THIS !!! ABSOLUTELY WORST EXPERIENCE EVER !!! I WOULD NEVER RECOMMEND THIS PLACE EVER !!!
My mom has been seeing Dr. Medrano for several years now and the consultation times are getting worse. About a 2-3 hour wait for a 2-3 minute consult is beyond ridiculous!
Doctor Medrano doesn't see my patient, he puts his assistant, we don't like that, we're completely unhappy, and in his clinic take for ever to answer the call, also the East clinic floor have been so dirty lately!!!!!
You wait and wait for less than 5 minutes of his time. Calling into the office is just as bad.
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