Cardiology Center of Amarillo

My wife waited with my mother-in-law for 2 1/2 hours. She asked at least 4 times why she was not back yet. It was for a pacemaker check. They said she was in line. After 2 1/2 hours they were ready to close the office and said they forgot about her. Rescheduled her and invited them to leave. My doctor there is fine. The office itself sucks. How would they feel if treated the same.

I never get the impression anyone cares about the patients at this facility. Wait times are 1 - 2 hours after your appointment time normally, but if you're late, you will be charged. Their responses to the bad reviews are canned and dishonest. The bad thing is most of the patients are elderly so the waiting is hard. I asked about this but am just dismissed. Most disrespectful doctor office in Amarillo

My mom had a procedure last Friday at the clinic..Dr Cox NEVER came in pre-op or Post- op..unacceptable behavior. I heard other Dr's talking to their patients and family members. When your loved one is being worked on the Dr should be respectful and communicate with patient and family.

My mom was having chest pains while visiting us in DFW and the doctors at Arlington Medical highly recommended that she see Dr. Assadourian as soon as she got back to Amarillo. Well her appointment was set for 8/27/25 at 12pm, she arrived at 11:30 and after waiting 2 1/2 hours she walked out as she was not feeling well and got tired of waiting. There was no communication from the staff, nurses, or doctors. The wait time to see the doctor is now 4 months, and from what mom says the Nurse practitioners don't listen to the patient and they keep scheduling her with the nurse practitioner...since 2023 she has only visited with Dr. Assadourian in person 2 times, all other times have been with his nurse practitioner.

Looong waits to see the Doctor. Also not happy that you have to see a PA, their policy) instead of your Doctor, at every other visit. I feel that is set up that way, as it is more profitable for the Cardiology Center.