Patient
I finally got in to see Vanderbilt Autonomics Dysfunction Center after 6 months of trying. It's part of their Cardiology dept. I understand they're busy, so the 6 mo wait was acceptable. They did a lot of testing during my appointment. To my surprise, they did not even look at my medical history and symptoms letter before my appointment. I sent it to them twice, because of some surprising weaknesses in their online questionnaire system. I kept receiving wrong information about how to complete a questionnaire from one of their nurses. So we had to spend most of my appointment time recreating all my history and symptoms for third time. Whew ! Therefore it seemed there was very little time for me to actually go through and discuss my questions with Dr Biaggioni. Vanderbilt's website had me thinking the Dr would spend a lot of time with me trying to get a thorough understanding of my blood pressure issues and what all causes it to increase and decrease. But I don't feel like that happened. I left there with the feeling that they just barely "skimmed over the top" of my issues and made a very quick medication decision without really knowing all my symptoms, and felt they were just really too rushed to do business the right way, the Vanderbilt way. To be fair, they did make a diagnosis of Autonomic Failure, and prescribed me some medications. One of them helped my symptoms. But then, a couple of weeks later, I asked them if it would be OK to increase one of my new medications, because my blood pressure was rising. I asked them twice in 3 weeks and I have still not received an answer. I am amazed and disappointed at this poor response from Vanderbilt.