Guillermo Nava, MD

Dr Nava is always timely, focused, gets right to the point, is caring, attentive to my words, and quite calming actually. It he does not sugar-coat his views; he is straightforward, but very reassuring. Perfect doctor!!!

My experience here was extremely disappointing. After waiting over an hour past my appointment time due to not being checked in properly by office staff, I was told by Dr. Nava that I was "too fat" to have POTS, because apparently "people with POTS are typically skinny." When I asked followup questions, he then admitted that he doesn't know much about POTS and doesn't know how treat it... If you don't know much about a condition or how to treat it, then you probably shouldn't make statements about it, especially based on appearance alone without even reviewing a patient's chart or evaluating their symptoms. Medical conditions can affect weight, and all patients deserve evidence-based, respectful care. Since then, I have received care at Vanderbilt where they did in fact diagnose me and treat me for POTS. It's not only unprofessional, but irresponsible and dangerous for patients who experience weight based discrimination, as serious underlying health issues can go unchecked and untreated by doctors like Guillermo Nava. Additionally, the office is difficult to locate and no parking or building instructions were provided. Suggestions for improvement: - Provide clear directions and parking information before appointments - Ensure patients are properly checked in - Avoid making assumptions about patients' health based on appearance alone - Take accountability for your contribution to systemic fatphobia and weight based discrimination - If a condition isn't your specialty, communicate that without dismissive comments, and provide resources to practitioners who are actually knowledgeable

Receptionists are always kind and are able to help you with whatever question she may have. I have been with Dr Nava for 15 years and wouldn't dream of changing to another cardiologist. Very knowledgeable and kind.

Dr. Nava, Guillermo was excellent and explained all my questions. But staff needs more knowledge, am on charity program with co payment and show proof but still they wasn't able to do my appointments that I need for my ultrasound and to see doctor again for that result. Hopefully they will get in touch soon.

Dr Nava and his staff were great. They worked hard to schedule appointments that would fit our needs, took the time explained everything what to expect and answered our questions.