Patient
Would have given him a 5 star nine years ago, but you know how sometimes doctors get complacent once they've been practicing for that long and their practice has just gotten too big. Well, 9 years ago after my husband's heart valve/ bypass surgery, we researched and found Dr. Mayhew. He seemed very concerned, caring and on top of my husband's care. Over the last few years, we began seeing a change. Now instead of seeing him every 6-12 months, he sent us to his new project, his heart clinic, where you see only a nurse practioner. Their focus seemed to be to encourage medications. My husband did not care for the practioner that was following him, and it began to feel to him like to him that they were herding cattle in and out of this practice. We had to cancel an appt at the heart clinic due to a family emergency, and after a couple of months not hearing from them for a reschedule and my husband having some issues, we called to see about getting him seen by the doctor. They told us he had missed 4 appts. How do you miss appts, 2 of which were supposedly between when he was last seen and when he cancelled that one appt. No one called, got no email, nothing. Sounds like either they mixed up patients or someone was trying to cover their tracks. We got in an appt with Dr. Mayhew, who seemed rushed, didn't want to discuss the foul up with his staff and these supposed missed appts, told my husband he had so many patients that he could only see him once every 18 months. Said he needed to go start Cardiac rehab 3x a week, when anyone who knows my 66 year old husband, knows he could out work anyone around him. At this point my husband was very frustrated when we left, feeling as though this doctor he chose 9 years ago, no longer truly cared about him as his patient. I began to research,and found another Cardiologist that saw him within a week, spent over an hour with us explaining in detail what he thought was going on and set up testing to verify his thoughts. Said he did not want my husband doing Cardiac rehab, as per the last echo a year and a half ago showing his EF being so low, that it needed to be rechecked before he should start and cardio anything, and he also needed a stress test he had not had since before his surgery over 9 years ago & bloodwork. The new doctor said then we will get a game plan in place. I even had to call the new doc two days later as my husband's blood pressure dropped low, and he called me himself within 5 minutes of me leaving my message. Glad we found this new doc who seems interested in my husband's best interest, and maybe Dr. Mayhew needs to reevaluate this program he has created, as well as the number of patients he is trying to follow. Start back at the basics to give your patients the attention they need.