Medical clinic • Franklin, Tennessee
We're in this with you, to help you get the care you need, safely. Vanderbilt Health has restarted surgeries, procedures and clinic visits that were paused or delayed. Safety is our top priority, with measures that follow - and in some cases exceed - local, state and CDC public health recommendations. Everyone wears a mask - patients, visitors, doctors, nurses and staff. We're sanitizing rooms between each patient, and cleaning public spaces frequently throughout the day. We're checking everyone for fever and symptoms before they enter our facilities. We've spaced chairs in waiting areas, limited the number who can ride elevators at once and made other changes so we can keep a safe (6 feet) physical distance. And telehealth visits may be...
Medical Disclaimer: The information on this website is for general informational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.
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Doctor was nice even though I seen her about 3 times in the four years when I went there. I dealt mostly with her nurse through messages. It took her several days to answer me when I did. I had appointments canceled I made by myself but this office had canceled several wellness visit I did not. Again I went to the walk in clinic for health problems that came up because it would take several days to get any answers. I just feel it's time to move on and search for other options.
Staff are nice but the scheduling sucks. There is nothing available in the hours that caregivers like myself would be available. I have had to book out months in advance. It took switching schedules with someone just to try to make the appointment months ago and was sent to the wrong place. Now they won't see me because I was a few minutes late, to an empty office.
Office is always clean. Clinical staff and front desk associates are always kind and speak to each patient upon entering. Great experience overall keep up the good work!!
Wellness check up. Little wait time. Fast courteous visit. Took about an hour and some change. Relatively painless. Good parking situation as there are plenty of spots. Everyone is nice and knows what they are doing. I think this is a good location and recommend them. Will come back. Word of caution, have your insurance info or be prepared for issues.
Great hometown practice! They always get back with me in a timely manner if I have questions or need an appointment. DR. Anderson is very compassionate and I appreciate her explaining things that I may not understand. Nursing and front desk staff are all wonderful and always have great attitudes. I also really like the Vanderbilt app. Super easy to use and easy to message whoever you need. Thanks for the great service!!
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