Patient
It's exhausting trying to get an appointment scheduled. I became a patient at CVA 4 years ago after passing out at work. I found out that I had Congestive heart failure brought on by covid. After 4 years of seeing nurse practitioners, which I have no problem with, they are all wonderful, I was told that I needed to see a Dr at my next yearly visit and they would contact me with my appointment date and time. I also have to have yearly echocardiograms. My appointment should have been scheduled in November, no one ever contacted me, so I called them. I was told they were booked for November and didn't have the December schedule so I would have to call back in December. I called on December 1st after a holiday weekend and again was told they were booked for December, call back in Jan. I had already met my insurance deductible for the year and knowing that I would have to have an echo I asked to be scheduled with a nurse practitioner, and was scheduled 2 weeks out.