Pacific Medical Group - North Portland

They won't tell you this unless you call their phone scheduler (they ignored my email registration as new patient) but they are booking new patients 6 months out. I asked why they don't make that public or reply to emails from new patient applicants and they more or less told me to kick rocks. I suspect outsourcing of scheduling is at least part of the issue.

I was taken back to the exam room a few minutes ahead of my scheduled appointment time so there was no waiting. Both the doctor and her medical assistant performed a thorough examination and answered any questions I had. She noticed an abnormality when listening to my heart, and will arrange a visit with a cardiologist for further examination. I am thankful she noticed the irregular heart beat.

My mom is 97 and has been a patient for a few years. We love her primary doctor and the nurse care manager who checks in on my mom often. Over the past few months I have been having a hard time getting someone to answer the phone to schedule appts. I would be on hold forever and the recording would ask if you'd like a call back, yes I would. They say they've called and left messages but my call log doesn't show any calls. Initially never had a problem getting through to someone. Definitely need to have a review of how or what the receptionists can do to improve.

Almost always called back to exam room within a few minutes of arrival even though I am early. My new PCP is awesome. She spent a lot of time with me and we got a lot of care plan covered for both older and new issues. I have been going to PMG for many years under the care of both physicians and nurse practitioners and I have always had the very best of care.

Dr. Ebner was very thorough and addressed all of my issues. I recently had to have a pacemaker put in and was having issues and thought I was going to die. I went to see her and she explained everything to me and put my mind at ease. I havent had any issues since I went to see her. She's amazing!