Patient
Dr Pensock is an excellent physician. However, his staff does not care for the patient and because of his staff, I am switching cardiologists. I have had a serious heart condition for over 11 years. I had to miss an appointment. I was given the option of either coming in 2 days later which I couldn't do or returning more than 7 months later. I was advised there were no openings and they just couldn't help me. I called back to speak to another person in his office and she was even more rude than the first person. I stated I hope nothing happens to me within the next 7 months and she wished me a good day and hung up the phone.