Patient
Don't waste your time if you think something is wrong. In 2020 I had an appointment to get there and find out someone messed up and didn't schedule my appointment. Then a couple weeks ago I had an appointment because I believe something is seriously wrong with me and because my heart started racing and had to pull over on the way to the appointment and I would have been 5 minutes passed their 15 minute late policy they just canceled my appointment. If you have something wrong just go to University Hospital or go to the Cleveland Clinic! Very unprofessional and unorganized. I think you should check again. In 2020 I was told the scheduler screwed up and received and apology like that's helps after fasting for no reason. My recent appointment I even called to say I was running late and was told ok and then I tried again when I was coming into Chardon only to get a busy tone for 5 minutes and when.my girlfriend finally got through she was told.they would have to just cancel my appointment. Then you send me a letter to reschedule not even a phone call. Obviously you guys have to much on your plate. If you really didn't want another patient all you had to do was say so. I was not very late it would have been 5 minutes passed the 15 minute late cut off and when we called we explained I was almost there.