Akron General Cardiology

After waiting 6 weeks, driving an hour, my appt was canceled for reasons unknown and then I could not an appt.

I was very frustrated by my initial interaction with the Cardiology Office itself. I was scheduled to have a surgery performed and the insurance denied it. There was little to no communication on the office's part regarding what to do next. I felt like a sitting duck. I called in and cancelled, stated why, and they said they would pass the info on. After a few weeks, they finally got back to me, but by then I had already seen my cardiologist at Akron Children's and had decided to go another route for treatment. I was called by my surgeon to find out more information and check in on me when he found out I had cancelled the rescheduled appointment. He was very kind about my choice to go with a different treatment route and told me to feel free to call his office in the future if I ever needed anything. I will chalk this experience up as being caught up in red tape by the insurance company and not so much the fault of the Cardiology Office; however, better communication on the Cardiology Office would have been appreciated. I felt like I was being kept in the dark on a lot of things without any clear lines of communications to ask questions regarding my major surgery, versus the communication I had available over a superficial surgery at a different hospital.

Dr Z Laiq is absolutely fabulous. She is kind, brilliant, and has a great sense of humor. She took my case seriously and was determined to help, clearly explaining test results and care plan. Virtually no wait, nurse and reception staff were friendly.

Dr. Hedrick and team have helped me live better, healthier and longer. They always take the time to talk with me and ensure that my health comes first. From check-ups to heart caths, I've seen what they can do, and it is excellent.

Dr Cutler was very rude and insensitive. Will never return.