Patient
I have been a patient of Dr. Sandy Charles at Atrium Health for the past year and I can honestly say she has completely changed my life. Before finding her I was seeing another cardiologist in the same system at the Lake Norman office who did not take my concerns seriously and never looked further into the symptoms that were affecting my daily life. From the very first time I met Dr. Charles I knew she was different. She has a presence that instantly puts you at ease and a level of compassion that is beyond anything I have ever experienced in healthcare. She listened to every detail I shared and made me feel like my health truly mattered. Dr. Charles went far beyond what most doctors would do. She ordered every test needed and did not stop until she found the real answers behind my symptoms. When my pulmonology team gave confusing results she personally reached out to other top cardiologists and specialists to make sure every step she took was backed by the most accurate information. That level of dedication is almost unheard of. She does not guess or rush. She investigates. She makes sure every single decision is for the benefit of her patient. It is because of her that I finally have a clear understanding of what was happening with my body. For so long I felt lost and unheard but Dr. Charles gave me hope. She treats every patient like a partner in their own care and always takes the time to explain everything until you understand it. She never makes you feel like a number. She makes you feel like family. What makes her even more remarkable is her personality. She is warm genuine and filled with kindness. She carries a calm confidence that makes you trust her instantly. You can tell she truly loves what she does and that love shines through in every single interaction. She has the type of heart that makes you wish every doctor could be like her. It is rare to meet someone who combines such incredible medical knowledge with such genuine humanity. Dr. Charles has not only transformed my health but also the health of my family. I was so impressed by her care that I transferred both of my grandparents to her. She treated them with the same level of compassion and detail that she gave me. She took time to go through every part of their history adjusted their medications and brought their health back on track after years of complications. Watching her care for them made me realize just how truly special she is. Dr. Sandy Charles is more than a doctor. She is a healer in every sense of the word. She is intelligent compassionate and completely devoted to her patients. She goes above and beyond every single day to make sure those in her care receive nothing less than the best. I trust her with my life and the lives of my loved ones. Finding her has been one of the greatest blessings of my life. If you are searching for a cardiologist who will listen fight for you and truly care for you as a human being you will never find anyone better than Dr. Sandy Charles.