Patient
I had a terrible experience there today. I had an appointment at 2pm and was driving all the way from Greensboro under the rain. I called to let them know that I was probably not going to make it at 2 o'clock sharp. I was told there was a 10 minute grace period. I got there within the grace period and couldn't get checked in right a way because there was a patient being checked out. I didn't want to interrupt them to let them know I had arrived. The check out of the person took about 10 minutes and past my grace period but I had been standing right behind the patient. The person at the desk went in to check if I could be seen and the answer was to reschedule. I even asked to be seen for less time that I was supposed to since it was only a follow up visit to read my test results that were normal; but I still made the effort to come in to the appointment that was given to me few months ago. I would definitely look for another provider. They just didn't care about solving the situation at all. I regret having come there after I drove 100 miles and had to drive back another 100 more. I only came there because I had the appointment set up before I moved to Greensboro. There are plenty of providers that I could see in Greensboro or Winston Salem. Won't ever come back there!