Dr. Agnes V. Quebral, MD

I like this office but every time I call and it's just after 9 when they open or even 15-20 minutes later they still have their phones off and it says call back during normal office hours, well it is after 9 already.... It's frustrating when you're already sick. I work in a doctor's office so I understand being busy but that's just crazy to me. After calling 8 times, I ended up going to an Urgent Care because they did not answer their phones.

My mothers dr is very caring but when your office is supposed to open at 9am and i have called several times and it is now 9:20 and nobody is picking up and the message says they open at 9 but it also says the office is closed, well this is frustrating. I am also supposed to be at work at 9am but cannot go until the office picks up the phone. This is not an isolated case. Every single time i call in the morning and after their lunch, they are never on time.

Dr. Quebral truly cares about her patients. She listens carefully to your problems, and suggests ways that things can work out better. When I leave her office I always feel better.....even when I'm sick!!!

So I love Dr. Quebral but the front desk staff is not very nice. Whenever you call it sounds like any requests are a huge inconvience for them. Even just scheduling an appointment.

Have not had my first appointment yet but the person on the phone could not have been nicer or more accommodating.