Middletown Medical

So far, not sure how I feel but very good possibility I will change. The receptionists don't seem to care at all. Sarcasm in their voices. Also paperwork I needed filled out never was not sure how this will affect my job. Another bad incident with me just waiting to happen, for my stress level is at the max. Very disappointed. Don't know what to do. :( plan on discussing with my oncologist on my next visit. So I just got a call from office manager coincidentally after my review. Finally did paperwork like 2 weeks late and Dr. will be releasing me as a patient. I'm thinking he doesn't care to be criticized. There must have been an awful lot of released patients according to his reviews. Changes need to be made there, terribly bad.

Absolutely horrendous. All my PCP does is tell me to see other people. She likes to keep repeating to me that I need to see a psychiatrist, and cut me off my meds cold turkey. I had an abnormal EKG, And no one even called me to talk about it. And when my blood sugar was elevated The receptionist called me and told me.I need to "change my lifestyle" No guidance, no help. The worst

I had a physical and tb test done here. Both are fully covered by my insurance. They keep sending me a bill for $150 due to a reject claim. I spoke to my insurance and they said Middletown Medical coded wrong and all they need to is resubmit the claim and it would be fully covered. However, when I call either no one answers or when they do they tell me their supervisor will call me. Too much running around nonsense.

I am currently sitting n radiology with my 85 y.o. Aunt. Her Nephrologist ordered an ultrasound. The receptionists are dismissive, going so far as to huff when you ask questions. We cannot get an estimate on a time frame and we're told, lunch is at 12. I realize that we did not have an appointment but the level of care here is deteriorating rapidly. Staff is new as they n brand new in many areas. They obviously have a lack of training and empathy. Choose somewhere else to take your family.

Not an issue with the medical staff but they are using employees or a call center that do not have sufficient English competency for the medical field. Not all, but it's random whether the person who picks up will actually be able to understand what you need to do. Their scheduling is also a mess... they make appointments that the doctor won't be there for. Seems like the right hand does not know what the left is doing.