Northwell Health Physician Partners Cardiology at Manhasset

I am very disappointed with the Northwell cardiology unit. My mom has been trying to get a refill for her blood pressure medication and has encountered a lack of support and communication from the staff. After explaining her situation--that she recently secured new insurance due to a job change and couldn't make her annual appointment--she asked for a short-term refill to cover her until a new appointment could be made. Despite these circumstances and multiple calls from her pharmacy, no action was taken. When my mom requested an appointment, she was only offered a morning slot, which conflicts with her work schedule. She emphasized that she urgently needed her medication until she could find an alternative cardiologist, but was still left without a response. Now, she faces three weeks without crucial medication. This lack of empathy and urgency in managing a patient's well-being is concerning, especially from a unit that should prioritize heart health. I hope the administration takes this feedback seriously and works to ensure better patient care moving forward.

I just had an ablation performed by Dr Mitra and I can't say enough how well I was treated from arriving at the front desk to the prep room and then surgery room. Everyone in every department is so caring and eager to help is something that I have never experienced. Dr Mitra is an outstanding Dr but more so an outstanding human being that treated me like family. Thank you to everyone that I had the experience to meet. God bless all of you

Gracias a mi Padre Eterno por ponerme en manos de la doctora Plastma. Ella es maravillosa , intelligente , paciente , bondadosa, protege a mi doctora YAHWEH y Bendicela, Padre Eterno. Gracias por mi experiencia espiritual en Este grandioso hospital

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