Vital Medical Care: Grant Fitzclaud MD

My mom had to get paperwork from them. She was asking for it for over 3 weeks. The receptionist started screening her call to intentionally not pick up or return her call to give an update. When I called she lied and said she gave my mom an update that they're working on it. That's completely false because I've been next to my mom each time that she has called. When I asked for an estimate as to when it would be completed, she couldn't tell me. She was extremely rude and dismissive. I would avoid.

I've been an on and off patient of Dr. Grant for be past three years. Now this one star is not for Dr. Grant but, for his unprofessional staff. I visited Dr. Grant for a physical n in April 2017 and Dr. Grant provided me additional information regarding a dentist in the neighborhood and some over the counter medication. I was told by the medical assistants that I could call the following Wednesday for my blood results. Let's just say I've been calling every Wednesday for the past two months and have yet to speak to the nurse. Each time I call, I speak to someone that either hangs up or puts me on hold for over 30mins to say someone will return my call. I find the professionalism at this office is non existent. I am very fond of Dr. Grant but, he cannot be the physician and the administrator so I am ok with no longer visiting this medical office.

The staff is very horrible !! As a healthcare professional it is very unacceptable to be arguing with a patient and or family member of the patient !!!! I had a family member who had an appt and they did not accommodate her and was very nasty to the patient and I. Regardless at the end of the day working in patient care THE PATIENT is always RIGHT !! It is a shame that the physician is excellent and has wonderful bedside manners, but with the staff there you are going to lose your clientele ! It's Such a disgrace with the people we have in healthcare especially the times we are going through.

I've been s patient of Dr. Grant for many years. A better doctor I could not ask for, he takes his time with each patient, answers all your concerns, explains everything to you, and you're not rushed. If you have a problem with a member of his staff, I suggest you speak with him about it.

Dr. Fitzclaud Grant gives patients personalized attention, quality professional services with appropriate medical advice and next steps.