Patient
Called to make an appointment for my elderly mother. I asked what is a landmark? Are there any stores near by? Are you on the same side as black oak ridge rd. Receptionist said OTHER SIDE of black oak ridge rd, and NO stores nearby. We took a dry run. It IS on the same side as black oak ridge rd. There IS a thai restaurant & an oral surgeon's office & a gym next door. If your receptionist cant give good directions to the office, how can old people without a GPS even find the place? SMH