Patient
They came highly recommended so I made an appointment with Dr. Bartov. I had a problem on the way with my GPS and was going to be a little late so I called the office 50 minutes prior to my appointment to be courteous just to let them know. They checked w the doctor and it was going to be ok. Not 10 mins. later I get a curt call from a staff member asking exactly what time I was going to be there. I said I'll actually be closer to on time now or just a few minutes late. Again checks 2 doc and it"s ok. I get there and there's 4 entrances. I have suite #, but I can't find it, it's not on any board. Go back to beginning and find copy of a map then get there. Place is not that big but still confusing as the # is not on any board. I looked at phone I'm exactly 11 minutes late. Nice guy at desk takes 5 minutes to check me in, he's learning & new I take it so I calmly wait. I then hear you're late so they'll take you right in, fill that out later. Meantime I tell woman at desk there's no # on any board saying which direction, but she totally igores me, I tell her again since people are frantic about me being late, again she totally ignores me which tells me it's not the first time they've heard that. I then get taken in and woman speaking to me says fill it out later, you're late you're supposed to be here at 2:30. I said but my appointment is at 2:45 but she keeps on and says you should have been here at 2:30. AGAIN I say, but no one told me that! I didn't know. She kept on, again she mentions 2:30 even tho my appointment is at 2:45. By this time I say listen, if I'm going to get a lecture I'll just leave, and she stares me down and says are you talking to me? Yes I am, I don't need a lecture. With more words she says EKG and quickly proceeds to tell me to lay back and lift my shirt over my breasts, ok fine I get it and do just that. Now a knock at the door, the doc comes in and says, mind if I come in and ask a few questions since you're late. I say nothing but ok and lay there with my shirt over my breasts calmly while he is asking questions, you know because I was late and all. There was more but enough already. I get outside and remember to check the confirmation thinking maybe I'm wrong, maybe I missed the come 15 mins. early request but it was never mentioned anywhere in the confirmation nor on the phone. By this time I feel like I'm in an episode of the twilight zone and can't wait to get home. Never going back.