Patient
I am incredibly thankful to Dr. Kotb. We took our toddler to be evaluated following the detection of a heart murmur at a pediatrician visit. This office provided a completely stress-free environment: from scheduling the appointment and talking through insurance coverage for different services, to being checked in at the visit, to being seen by the support staff, to being seen by Dr. Kotb. Doctor was very knowledgeable, patient and spent time explaining each part of the visit and answering my questions in an easy-to-understand way. Dr. Kotb was aware of how to ensure the best environment for a toddler to be evaluated. He had my child sit on my lap to be more comfortable during the entire exam (including echocardiogram) and put on a calming nursery lullaby show on the tv, and also walked my child through what would be happening at different points. The understanding of a different approach depending on patient age (especially a toddler) was wonderful, especially considering how stressful the nature of the appointment was. Some other things I really appreciated: this office was a one-stop shop and it made the process less stressful. I didn't have to go anywhere else for the EKG or echocardiogram, like a hospital or other office. I had initially been referred to 4 hospitals with pediatric cardiologists and it was a nightmare to spend hours on phone on hold and with different departments or call centers regarding the services that would be covered by insurance. I have a multi-tiered insurance: the specific provider /doctor at a hospital can be fully in-network (tier 1), but services (EKG and echocardiogram) performed by hospital (tier 2 with 50% coverage). I was quoted an out-of-pocket cost of EKG/echocardiogram starting at $8,000 at those hospitals. It was such a relief to deal with Dr. Kotb's office. I live more than an hour away and would rather spend my time making that drive than spend more hours on hold or on the phone. The office also has early appointment times, which was great - especially as street parking in Hoboken is tricky. I ended up finding a parking garage two streets away on River Street. I am thankful for this office and highly recommend it for peace of mind in dealing with - due to fantastic experience with doctor and the office.