Patient
I brought my grandmother here, and the experience was extremely disappointing from start to finish. This company shows a clear lack of professionalism and an alarming disregard for patients' time and well-being. Appointments were delayed or rescheduled without notice, and trying to get in touch with someone for basic information was a nightmare. When we finally did, the staff was rude, dismissive, and completely unhelpful. What's even more concerning is that insurance claims were already being processed for tests and procedures before my grandmother had even seen a doctor. How is that even ethical? Be sure to check your insurance statements -- it really feels like they prioritize billing over actual care. There was no clear communication, no follow-up, and the entire process felt disorganized and careless. My grandmother deserved better, and so does every other patient walking through their doors. If you're thinking of bringing a loved one here -- don't. This place is not equipped to handle patients with the compassion or professionalism anyone should expect from a medical provider. Forgot to mention -- the waiting room was overcrowded, and we still had to wait over an hour past the appointment time with no explanation or apology. My elderly grandmother was extremely uncomfortable, and no one seemed to care. Just more proof of how disorganized and inconsiderate this place is. Avoid if you can.