New England Heart & Vascular Institute - McGregor St

I am a patient of NEHVI. I have been calling since 8/29 to get a refill of a beta blocker that is a cardiac med I was prescribed. On 8/27, the request was sent to the PAs. On 8/29 called to indicate I would be completely out on 9/1 and was told I would be marked urgent. Today I called and told them I have been out for 2 day and need the refill urgently. I asked if there was an issue with the refill and was told no, it was just the holiday yesterday. Funny, I requested 2 times in the last week before today to get the refill. As of this evening 9/1, it still has not been sent to the pharmacy. Very unsettling and concerning that NEHVI is either so understaffed they can't provide refill scripts in a timely manner, and there is no way to get the refill Rx.

On March 21, 2025 I began this journey at Nashua Hospital emergency room at approximately 8:00 am with chest pains. A short time later I learned that the veins that supplied oxygen to my heart were not functioning properly. All blocked. I would need surgery which would need to be performed at another location. Catholic Medical Center would be my destination. From 1965 to 1969 I was assigned to Fighter Squadron 96 at NAS Miramar, CA. The fighter pilots trained at this location came to be referred to as "Top Gun" pilots. They were confident, intelligent and knew the aircraft. My experiences and my recovery reminds me of the Top Gun pilots that I served with so long ago. To Doctor Westbrook and his team at CMC and Doctor Boffetti and his team at Nashua Cardiology, I thank you. J Lippe

Had surgery and heart issues. Referred back to CMC. Difficult getting an appointment. Saw Dr Ettinger and he ordered a Zio. Never heard from him again. Someone in his office put me on Xarelto for him . I had questions and told he does not call patients. I was frightened when she said AFib. That was Sept. 2023. No follow up and never answered my messages for a year. Suppose to see him Sept. 2024. No appt and the person on the phone said no appointments. The docs schedule will be out in Feb.2025. Call back. How dare you think this is ok. Dr. Ettinger is guilty by association. I will never go or recommend C.M.C Denise Barrett

Doctors and nurses are very professional The hospital is very clean the only problem is trying to get through on the phone sometimes

Thorough Professional Knowledgeable staff Check in/out quick and stress free