Patient
Poor communication and followup. It should not take 2 weeks to receive simple test results simply because the practioner is on vacation. When i leave a message with detailed and pertinent information regarding a patient with a nurse, and i am told i would receive a call on a certain day, i expect follow-through. Its standard practice and common courtesy. I understand you're busy with end of year appointments before deductibles start over in January, but patients deserve better care.