Corewell Health Farmington Hills Hospital Cardiology - 28080 Grand River Ave

Dear Corewell Team, I recently visited for a blood test and had a disappointing experience with one of the phlebotomists. Unfortunately, I don't know her name, but I'd like to share my concerns. During the procedure, . What was more distressing was that she poked the needle multiple times and moved it around while it was inside my vein, causing me significant pain. I was surprised that she didn't apologize or acknowledge my discomfort. Additionally, I noticed that she was tearful during the procedure, which made me feel uneasy. As a patient, I expect a certain level of professionalism and care, even in challenging situations. I hope you will address this issue and provide further training to your staff to ensure a more comfortable and respectful experience for patients.

My doctor is Dr Gowman DO, I have had no trouble with making appointments or reaching them at a proper time to get paperwork sent over to my PCP. I like them very much they will make any appointment that the doctor orders for you while you're right there at the window, then give you the paperwork for it so you can get Transportation or a ride for testing if need be. Also paperwork for what the test is going to entitle and what you need to do to get ready for it. The girls are very thorough!

I love the doctors here but the staff are very rude. They act like you aren't even standing in the window because they are all on their phone. Seems like nobody wanna assist you. A+ for the doctors and D for the staff

I was on hold could hear them talking and then was hung up on. I called back and no extension would answer.

never pick up phone for scheduling