Patient
I was reading reviews and wanted to add my two cents, both as a nurse who worked in teaching hospitals, and a parent whos' child had a complicated heart repair at Children's Hospital 28 years ago. Firstly, I don't make appointments during certain times. If you work days or can't go until later, ask the staff if there's a day of the week you are more likely not to get bumped. However, this is pretty much the standard for doctors appts. The later in the schedual, the more likely the delay. Regarding inpatient care - This is a teaching Hospital that is world class. Docs haven't to push back times all the time when there are emergencies with patients- and if they are a pediatric emergency in the D or Michigan, this is where you want to be. Teaching Hospital have residents and interns seeing patients and families, reviewing plans for treatment, writing orders, under the supervison of docs who have finished their studies and board exams. Experts in their respective fields or they wouldn't be hired to supervise. They review what students have done daily. If you want the supervising docs - Grab then when they do grand rounds - usually they ask parents to leave then, so tell them you need to catch the doc then if the residents didn't answer your questions, hear concerns, etc. When my son had his Tetrology of Fallow repaired, we stayed in the building next door. Transplant patients waiting for organs, medical students from other counties stay there, along with pediatric patient parents. The med students come to learn cutting edge techniques. The medical wisdom of the time said my son would die in days or weeks, even with surgery. He turns 29 this year. They let one of us sleep in the room with him, we got free vouchers for every meal and even desert or beverages. As we were there at Christmas time, they let every family member including siblings, pick out a gift to give to Ian. The FBI came by and left him a ball cap. When the worst life had to offer, happened to our family, they pulled off a miracle. He was supposed to be released in four days. It took 28. He went into full arrest four times, (heart and breathing stopped) and had a few other emergency interventions like the ng tube from his nose to his stomach when he was nursing but not peeing. That was Christmas eve so I knew it would be only resident docs who wouldn't be confident enough to want to write the order, plus would be hesitant to call supervising docs on CE. I kept pushing and they called- I didn't take it personally because I know how this works. I've been to other world class teaching hospitals like U of M, Cleveland Clinic and others, and Children's is right up there with the best.