Dearborn Cardiology

My mom's appointment was confirmed for 11:40 AM--both by text message and with a printed appointment card directly from the office. Without any notification, they changed her appointment time the night before. When she arrived on time for the originally scheduled appointment, staff insisted it was at 11:20 and claimed she was late. Even after showing clear proof of the 11:40 time, they refused to take responsibility and tried to gaslight us instead, offering nothing but excuses. Because of their mistake, her appointment was pushed back an entire month with zero accountability or concern for the patient's situation. To make matters worse, when we called to ask medical questions, the staff member on the phone was rude, dismissive, and spoke down to us as if we were stupid for not already knowing the answers. The entire experience was beyond unprofessional and demonstrated a complete lack of respect or basic patient care. This office needs major improvements in both communication and professionalism.

The office is beautiful, but the staff is so friendly, helpful, and pleasant! Julie was very nice and friendly, she just made you feel at home. They really make you feel welcome here! The Aquatic wall display is awesome ! There are various paintings through out the offices that show the Doctor's appreciation of art! Tara was also very helpful! The whole staff presented themselves as enjoying being at work not just being at work! That is a great feeling for a person who needs their services!

My wife was diagnosed with an aggressive form of cancer, and needed to get cardiac clearance. A week and a half for the initial appointment. First recommendation to visit a specialist to look at her electrophysiology, their recommendation has no openings for months (another doctor sent her to a place that got her in a few days later). Next appointment they told her she needed a different in-office test; another two week delay, then another two weeks to get those results back. With less than a week before her scheduled surgery, they tell her they wouldn't clear her without another scan. TLDR: for a cardiac practice, there's surprisingly a lack of any sense of urgency here.

I took my father for his first appointment, which was scheduled for 10:30. We waited for two hours, only to leave without being seen. The staff was very rude and unprofessional. They schedule 3-4 appointments at the same time, causing excessive delays. When I asked how much longer it would be until my father's turn, they responded aggressively. It's clear they lack respect and concern for the well-being of their patients. I DO NOT RECOMMENED THIS PLACE!

Where should I start it's so many positive things to say. My Mom is a new patient at this location and from the very first day me and my Mom walked into this office the atmosphere was very welcoming and comfortable. The office looks like a page from a magazine so beautiful you can tell that some thought and time was put into the layout details and the design from the different types of fish displayed on the walls highlighted in lights to the fireplace that sits in the middle of the floor with the flat screen tv attached. The comfortable seating is amazing rather you sit by the fireplace or just along the wall its comfy and they even have seating placed where you can also charge up your phone while sitting in a comfy chair. The staff is so professional and friendly with positive smiles, there are also several doctors at this location. Dr Blaceri is my Moms doctor and I truly love how detailed she is and how she communicated with me and my Mom about certain things pertaining to her health. I truly appreciate you Dr Blaceri as well as your staff along with the other doctors that are in this office. God Bless each and everyone of you continue to do a wonderful job