Patient
I have been seeing Dr. Fanucci for over 20 years and for the past 2 or 3 years have been pushed to the NP for my care. The NP is very nice but I would like to see Dr. Fanucci since she is my doctor and knows my history. Also, trying to reach the office to speak to someone has been extremely challenging. The message only gives you 3 options of which you must leave a message, no call back ever comes. There is no options to speak to the front office for any questions. I have left many messages and no return calls. I am extremely disappointed in the service and how they are handling patients. I have always been satisfied with Dr. Fanucci's care and manner but now I'm rethinking about this practice and if I should start looking elsewhere.