Patient
For years, I've struggled to find a PCP for my family. Every provider I tried seemed to fall short of what the standard of care should be. This practice was a completely different experience. From the start, their new patient process was excellent. I completed a survey to help match my family with the right provider, communication was great, and the appointment was scheduled quickly. The check-in process was smooth, and once brought back, the staff carefully reviewed my chart and corrected multiple errors left by my previous PCP. Meeting Emily was the highlight. She was exceptional--never rushed, genuinely attentive, and actually reviewed my lab history. She ordered tests tailored specifically to me, addressed some concerns right away, and scheduled follow-ups for others so nothing was overlooked. She was kind, patient, and incredibly thorough. Lab work was done right on site (Lindsey was AMAZING), weight management services are available on site, the location is perfect, and the entire staff was pleasant and personable. Messages through the patient portal were answered promptly, which I truly appreciate. Overall, the care and service were outstanding--exactly how healthcare should be. I'm so happy we found this team and would absolutely recommend them.