Patient
I have been a patient for over 10 years and had no issues until yesterday. It has become more apparent the lack of concern for their patients. My appointment was canceled because I was unable to produce an insurance card a day before my schedule visit. I explained to the receptionist, I was at work and my card wasn't with me. I also let her know I could come in early before my schedule time and present my card. I was told no by the receptionist and office manager. I made the call for my appointment and if I didn't have insurance why would I even bother.I'm a Register Nurse and to be treated like this by colleagues in healthcare is sickening. Payment of visit is now their PRIORITY! And I know it is a business but where is your compromise for the community you have served. It is no longer the quality of care, needs of their patients, customer service, or longevity , it's now MONEY!!!!!!!